Shipping policy

🚚 Rosyribbons Shipping & Delivery Policy

Effective Date: July 2026
Last Updated: July 2026

🌸 Our Commitment

At Rosyribbons, we are committed to delivering your orders safely, efficiently, and as quickly as possible. This Shipping & Delivery Policy explains how we process, dispatch, and deliver orders, along with important information regarding shipping timelines, charges, and customer responsibilities.

By placing an order with Rosyribbons, you agree to the terms outlined in this policy.

📦 Order Processing

Every order goes through several stages before it is shipped.

Our process includes:

  • ✅ Order confirmation

  • ✅ Payment verification (for Bank Transfer orders)

  • ✅ Product quality inspection

  • ✅ Careful packaging

  • ✅ Dispatch to our delivery partner

Orders are processed during our regular business days. Orders placed on weekends or public holidays may be processed on the next working day.

Please note that processing time is separate from shipping time.

⏳ Processing Time

Most orders are processed within:

1–3 Business Days

During busy periods such as:

  • Seasonal sales

  • New arrivals

  • Eid

  • Black Friday

  • National holidays

  • Promotional campaigns

processing may require additional time.

🚛 Estimated Delivery Time

🇵🇰 Pakistan

Estimated delivery after dispatch:

2–5 Business Days

Remote or less accessible areas may require additional delivery time depending on courier coverage.

🌍 International Orders

Estimated delivery after dispatch:

7–15 Business Days

International delivery times vary depending on:

  • Destination country

  • Customs clearance

  • Local courier services

  • Government regulations

  • Public holidays

These timelines are estimates and are not guaranteed.

💳 Shipping Charges

Shipping charges are calculated during checkout based on:

  • Delivery location

  • Order value

  • Ongoing promotions

  • Shipping method

Any applicable shipping fee will always be displayed before you complete your purchase.

Rosyribbons may occasionally offer:

  • 🚚 Free Shipping

  • 🎉 Promotional Shipping Discounts

  • 💝 Limited-Time Shipping Offers

These promotions may change or end without prior notice.

💰 Cash on Delivery (COD)

Cash on Delivery is available for eligible locations within Pakistan.

Please ensure:

  • Someone is available to receive the parcel.

  • The payable amount is ready upon delivery.

  • Your contact number remains active for courier communication.

Repeated refusal of COD orders may result in future COD restrictions.

🏦 Bank Transfer Orders

Customers choosing Bank Transfer must:

  1. Complete payment using the bank account details provided during checkout.

  2. Send the payment screenshot along with the Order Number to our official WhatsApp support.

  3. Wait for payment verification before the order is processed.

Orders will only be dispatched after successful payment verification.

📲 Order Tracking

Once your order has been shipped, you will receive tracking information through one or more of the following channels:

  • Email

  • SMS (where available)

  • WhatsApp

  • Courier tracking link

Tracking information may take a short time to become active after dispatch.

📍 Customer Responsibilities

To ensure smooth delivery, customers are responsible for providing:

  • Full recipient name

  • Correct shipping address

  • Accurate city and postal code (if applicable)

  • Active phone number

  • Any additional delivery instructions required by the courier

Rosyribbons is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

🚫 Failed Delivery Attempts

A delivery may fail if:

  • The customer cannot be contacted.

  • The delivery address is incorrect.

  • The parcel is refused.

  • Multiple delivery attempts are unsuccessful.

If an order is returned to us due to failed delivery, additional shipping charges may apply for reshipment.

⚠ Delivery Delays

Although we strive to deliver every order promptly, delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Natural disasters

  • Public holidays

  • Courier operational issues

  • High shipping volumes

  • Road closures

  • Government restrictions

  • Political unrest

  • Customs inspections

  • Air cargo delays

Such delays do not automatically qualify an order for cancellation, compensation, or refund.

🌍 International Shipping & Customs

International customers are responsible for complying with the import regulations of their destination country.

Depending on local laws, additional charges may apply, including:

  • Customs duties

  • Import taxes

  • Clearance fees

  • VAT or similar government charges

Unless clearly stated otherwise during checkout, these charges are the responsibility of the customer.

Rosyribbons is not responsible for delays caused by customs authorities or government agencies.

📦 Split Shipments

In certain situations, your order may arrive in more than one package.

This may happen because:

  • Products are packaged separately.

  • Certain items require additional preparation.

  • Different courier routing.

  • Inventory availability.

You will not be charged additional shipping unless clearly communicated before dispatch.

📬 Delivery Confirmation

Once the courier marks an order as delivered using:

  • Delivery confirmation

  • Signature

  • Delivery photo

  • Tracking confirmation

the shipment will be considered successfully delivered.

Customers should contact us promptly if they believe there is an issue with their delivery.

❌ Refused or Unclaimed Orders

Orders refused without a valid reason or left unclaimed may be returned to Rosyribbons.

Repeated refusal of orders may result in:

  • Restriction of Cash on Delivery service

  • Cancellation of future orders

  • Requirement for prepaid orders only

🔄 Shipping During Sales & Promotions

During promotional events, order processing and delivery may require additional time due to increased demand.

We appreciate your patience during these periods and will make every effort to dispatch your order as quickly as possible.

⚖ Limitation of Responsibility

Rosyribbons works with trusted courier partners; however, once an order has been handed over for shipment, certain factors may be outside our direct control.

We are not responsible for delays caused by:

  • Courier service interruptions

  • Customs processing

  • Government regulations

  • Weather conditions

  • Natural disasters

  • Public emergencies

  • Customer-provided incorrect information

We will always assist customers in tracking and resolving delivery issues wherever possible.

🔄 Policy Updates

Rosyribbons reserves the right to update or modify this Shipping & Delivery Policy at any time.

Any changes become effective immediately upon publication on our website.

Customers are encouraged to review this page periodically for the latest information.

📞 Need Assistance?

If you have any questions regarding shipping, delivery, tracking, or your order status, please contact Rosyribbons through our Contact Us page or our official WhatsApp Customer Support.

Our team is always happy to assist you.

❤️ Thank You

Thank you for shopping with Rosyribbons.

We truly appreciate your trust and look forward to delivering your order with care.